Returns Policy,

  • How To Return An Item

    Your item must be in its original unused condition to be returned, unless there is a defect. Your must return the item within 30 days of your purchase.

    1. Please email to request a refund

    2.Returns address: CJ Carpet Binding, Unit 5 Block 3, Causewayside Crescent, Tollcross Industrial Estate, Glasgow, G32 8LJ

    3. Include in your package a signed letter stating the reason for your return and the original receipt.

    Return Exceptions

    Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

    Bespoke carpet designs are confirmed with customer before they are made, on order confirmation and on receipt of these goods they cannot be returned unless faulty

    Any returns will be paid for by customer.